At Loan2Cash, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal and financial information when you use our services. By accessing our website or using our services, you agree to the terms outlined below.
1. Information We Collect
We collect the following types of information to provide and improve our services:
1.1 Personal Information
✔️ Full Name
✔️ Contact Information (Phone Number, Email Address)
✔️ Residential Address
✔️ Bank Account Details (for fund transfers)
✔️ Identity Proof (Aadhaar, PAN, or other valid ID)
1.2 Financial Information
✔️ Credit Balance Details (Loan Amount, EMI Information, Credit Type)
✔️ Transaction History with Loan2Cash
✔️ Payment Details for Processing Fees
1.3 Technical Information
✔️ IP Address
✔️ Browser Type & Device Information
✔️ Cookies & Usage Data for website analytics
2. How We Use Your Information
We use the collected information for the following purposes:
✔️ To process your loan balance conversion request and transfer funds to your bank account.
✔️ To verify your identity and prevent fraudulent transactions.
✔️ To communicate with you regarding service updates, offers, and support inquiries.
✔️ To improve our website, services, and user experience through analytics.
✔️ To comply with legal and regulatory requirements.
3. How We Protect Your Information
We take security seriously and implement strict measures to protect your data:
✔️ Data Encryption – Your sensitive information is encrypted using industry-standard security protocols.
✔️ Secure Payment Gateways – All transactions are processed through secure banking channels.
✔️ Restricted Access – Only authorized personnel have access to your personal and financial details.
✔️ Fraud Prevention – We monitor transactions to detect and prevent fraudulent activities.
4. Information Sharing & Disclosure
We do not sell, rent, or trade your personal information. However, we may share your data with:
✔️ Banking & Payment Partners – To facilitate loan balance transfers and payments.
✔️ Regulatory Authorities – If required by law for compliance, fraud detection, or investigations.
✔️ Third-Party Service Providers – To assist in website maintenance, data analytics, or customer support.
👉 We ensure that all third parties adhere to strict data protection policies.
5. Cookies & Tracking Technologies
✔️ Our website uses cookies to enhance user experience and track website activity.
✔️ Users can disable cookies in their browser settings, but this may affect site functionality.
✔️ We use Google Analytics and other tools to analyze traffic and improve our services.
6. Your Rights & Choices
As a user, you have the following rights:
✔️ Access Your Data – Request a copy of the personal information we hold about you.
✔️ Update or Correct Information – Modify your details to keep them accurate.
✔️ Delete Your Data – Request account closure and data deletion (subject to legal obligations).
✔️ Opt-Out of Marketing – Unsubscribe from promotional emails and messages anytime.
To exercise your rights, contact us at [Your Email].
7. Data Retention Policy
✔️ We retain your data only as long as necessary to provide our services and comply with legal requirements.
✔️ If you close your account, we will delete your information unless retention is required by law.
8. Third-Party Links & Services
✔️ Our website may contain links to third-party sites. We are not responsible for their privacy practices.
✔️ We recommend reviewing the privacy policies of external websites before sharing any information.
9. Changes to This Privacy Policy
Loan2Cash reserves the right to update this Privacy Policy as needed. We will notify users of significant changes through our website or email.